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How to get your medical document

Medical Cannabis for
Canadian Veterans

veterans affairs icon

Shoppers Drug Mart values the service veterans have provided for the benefit of all Canadians. We are proud to support veterans who require medical cannabis by direct billing to Veterans Affairs Canada (VAC) on their behalf, meaning no out-of-pocket expenses.

  • Veterans or caregivers should ensure the Blue Cross insurance number (K number) is on their Registration Document and if there are any questions please call the Shoppers Cannabis Care team at 1-844-633-2627 . All of our advisors are specially trained to register veterans and bill VAC.
  • Medical documents for veterans must include the diagnosis or symptom being treated for VAC to provide coverage.
  • If you are a Veteran transferring your Medical Document, please ensure your K number is included on the Registration Document.
  • Please provide a copy of your Medavie Blue Cross Card submitted to us via secure fax or through mail.

Veterans Affairs Canada will reimburse up to 3 grams of dried cannabis per day (or its equivalent in cannabis oil) at a rate of $8.50 per gram. Veterans who require more than 3 grams per day must apply to VAC for exceptional status. Funding for vaporizers required for inhaled medical cannabis is also available.

When applying to VAC for coverage of medical cannabis, it can take up to a month for the approval process to be completed. During the waiting period, Shoppers will provide medical cannabis for the first 30 days (up to a maximum of 90 grams) at no additional cost. Our goal is to ensure your coverage is seamless and completely supported through the entire process.

Contact us

We’re ready to answer your questions and provide assistance.
Phone: 1-844-633-2627
Fax: 1-866-220-2627
Mon-Fri: 9am-9pm (EST)
Sat: 9am-5pm (EST)
Mailing Address:
Shoppers Drug Mart
6941 Kennedy Road, Unit 100
Mississauga, Ontario
L5T 2R6