Are you 19 years of age or older?

(18+ in Alberta & 21+ in Québec)

If you are a patient registered with Medical Cannabis by Shoppers but under the legal age in your province, click here.

Shipping and Return Policy

Shipping policy

Shoppers provides free standard shipping on all medical cannabis orders over $99 from Canada Post, and a flat rate of $15 from FedEx. Express and Priority mail through Canada Post, and Standard Overnight from FedEx, are also available at standard rates. Shipping timelines are only estimates and cannot be guaranteed. Orders placed after 11am EST will be processed on the next business day. Order processing generally takes 1-2 business days after an order is placed. Please note that Fedex does not deliver to PO boxes.

Shoppers provides same-day delivery within the Greater Toronto Area (GTA), and next-day delivery to select cities across southern Ontario, for a flat rate of $10 through Pineapple Express. Orders must be placed by 11am for same-day or next-day delivery.



Product Returns

For safety reasons, medical cannabis products cannot be returned. Please contact Shoppers Cannabis Care at 1-844-633-2627 if you have any issues with your order or if you require more information.

Contact us

We’re ready to answer your questions and provide assistance.

Phone: 1-844-633-2627

Fax: 1-866-220-2627

Monday-Friday: 9 AM - 7 PM (EST)

Mailing Address

Medical Cannabis by Shoppers Drug Mart Inc.

6941 Kennedy Road, Unit 100

Mississauga, Ontario

L5T 2R6