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How to get your medical document

Shipping and Return Policy

Shipping policy

Shoppers provides free expedited shipping on all medical cannabis orders over $150. For orders under $150, regular shipping rates apply. Express and Priority mail through Canada Post is also available at standard rates. Shipping timelines are only estimates provided by Canada Post and cannot be guaranteed. Orders placed after 1pm EST will only be processed on the next business day.

Product Returns

For safety reasons, medical cannabis products cannot be returned. Please contact Shoppers Cannabis Care at 1-844-633-2627 if you have any issues with your order or if you require more information.

Contact us

We’re ready to answer your questions and provide assistance.
Phone: 1-844-633-2627
Fax: 1-866-220-2627
Mon-Fri: 9am-9pm (EST)
Sat: 9am-5pm (EST)
Mailing Address:
Medical Cannabis by Shoppers Drug Mart Inc.
6941 Kennedy Road, Unit 100
Mississauga, Ontario
L5T 2R6