Are you 19 years of age or older?

(18+ in Alberta & 21+ in Québec)

If you are a patient registered with Medical Cannabis by Shoppers but under the legal age in your province, click here.

Frequently Asked Questions: Financial Access Programs

Financial Access Programs

Do you have a compassionate pricing program?

Due to considerable increases in costs and ongoing industry challenges have forced us to redefine the program. As of April 25th, we are pausing new applications and adjusting the program for existing patients where the discount will be reduced from 20% to 10%. As we work closely with our brand partners, our aim is to make medical cannabis accessible to patients long term. See our Financial Access page for more details.

Do you offer a senior’s discount?

Yes, we’re proud to offer seniors a discount of 10% off every order. The discount is offered automatically at checkout for all seniors 65 years and up. Additionally, our Seniors Day event occurs on the first Thursday of every month. On this day, seniors will receive 20% off their orders instead of the regular 10% off.(Note, both discounts cannot be combined) The discount is offered automatically at checkout for all seniors 65 years and up.

Can I claim medical cannabis as a medical expense on my taxes?

Medical cannabis may be claimed as a medical expense on lines 33099 and 33199 of your tax return. For more information on the total eligible amount, please visit Canada Revenue Agency’s website here.

Where can I find my receipts for all my orders for tax purposes?

All of your past order receipts are available to download on your online account.  To access your order receipts, log in to your online account, click on Order History, then click on Show Details+ beside each order to bring up the option to download the order receipt.

Don’t see your question?

We’re ready to answer your questions by phone.

Phone: 1-844-633-2627

Fax: 1-866-220-2627

Monday-Friday: 9 AM - 7 PM (EST)

Mailing Address

Medical Cannabis by Shoppers Drug Mart Inc.

6941 Kennedy Road, Unit 100

Mississauga, Ontario

L5T 2R6