Are you 19 years of age or older?

(18+ in Alberta & 21+ in Québec)

If you are a patient registered with Medical Cannabis by Shoppers but under the legal age in your province, click here.

Frequently Asked Questions: About Medical Cannabis

About medical cannabis

Why medical cannabis?

People take medical cannabis for many different reasons. Managing the symptoms of a medical condition is just one of them.

What can I take medical cannabis for?

There is research to support medical cannabis use in a variety of conditions. Registered patients can learn more about specific products and their potential uses on our e-commerce site.

How does cannabis work?

Cannabis works by activating a system of natural receptors located throughout your body.

What’s the difference between medical cannabis and cannabis from illegal dispensaries?

Medical cannabis comes with the guidance that only your healthcare team can provide.

What makes Shoppers medical cannabis different?

Shoppers is a trusted source for medical cannabis products from multiple licensed producers.

Is medical cannabis covered by my provincial or private drug plan?

Medical cannabis may be covered by your health insurance, depending on what condition you use it for. Medical cannabis is covered for Canadian veterans through Veterans Affairs Canada.

Are patients required to pay an extra dispensing fee at check-out online?

Orders placed through Medical Cannabis by Shoppers' website are not subject to a dispensing fee.

Please note orders made through specialized insurance programs may be subject to an access fee.

Don’t see your question?

We’re ready to answer your questions by phone.

Phone: : 1-844-633-2627

Fax: : 1-866-220-2627

Mon-Fri: 9am-9pm (EST)

Sat: 9am-5pm (EST)

Mailing Address

Medical Cannabis by Shoppers Drug Mart Inc.

6941 Kennedy Road, Unit 100

Mississauga, Ontario

L5T 2R6