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If you are a patient registered with Medical Cannabis by Shoppers Drug Mart but under the legal age in your province, click here.

How to get your medical document

Patient Resources

Mandatory forms

Medical document

Similar to a prescription, a Medical Document must be signed by your healthcare professional and then mailed or faxed to Shoppers Cannabis Care or dropped off at your local Shoppers Drug Mart pharmacy. A completed Medical Document is required for patients to obtain medical cannabis.

If you are transferring your medical document from another licensed producer, please register online and simply contact your licensed producer to request a transfer.

You do not require a new medical document. Any patient in Alberta or Ontario with a valid medical document can register and transfer to Shoppers.

Contact Shoppers Cannabis Care at 1-844-633-2627 for any support along the way.

How to get your medical document

Speak to a healthcare professional, in person or online

Registration package


If you have registered online, you’ve already completed this step. Next, simply submit your completed Medical Document by mail, by dropping it off at your local Shoppers Drug Mart pharmacy, or by having your healthcare professional send it by secure fax.

If you do not wish to register online, download a registration package here and include the completed package with your Medical Document.

All patients transferring from another licensed producer are required to register online or complete a Registration package.

Supplemental Forms

Caregiver form

If you have requested that an adult caregiver be permitted to order and receive medical cannabis on your behalf, a Caregiver Form must be submitted.

Amendment Form

Registered patients are required to complete an Amendment Form for any change of address or telephone number.

Contact us

We’re ready to answer your questions and provide assistance.
Phone: 1-844-633-2627
Fax: 1-866-220-2627
Mon-Fri: 9am-9pm (EST)
Sat: 9am-5pm (EST)
Mailing Address:
Shoppers Drug Mart
6941 Kennedy Road, Unit 100
Mississauga, Ontario
L5T 2R6