Are you 19 years of age or older?

(18+ in Alberta & 21+ in Québec)

If you are a patient registered with Medical Cannabis by Shoppers but under the legal age in your province, click here.

We're here to help

We want your experience with Shoppers to be enjoyable and for you to be completely happy with us. If anything has happened for this not to be the case, we really want to hear from you.

Please Note: if you have any concerns, you’re welcome to chat with us or send your query by filling the below form.


Do you have any questions or suggestions? Contact us now!

Please complete the following form to submit your feedback or inquiries. We will send a personal response to all inquiries within 1-2 business days. By providing your contact information, you are allowing us to contact you regarding your cannabis inquiry.

Email is not a secure form of communication. By providing your email, you understand the risks.

SENSITIVE INFORMATION MUST NOT BE EMAILED. Please do not submit sensitive information such as medical information (e.g. diagnosis and health conditions), government identification numbers (e.g. health card number), credit card numbers, etc. If you email sensitive information, it will be deleted.

Get in touch

We’re ready to answer your questions by phone.

Contact Details

Phone 1-844-633-2627

Fax 1-866-220-2627

Monday-Friday: 9 AM - 7 PM (EST)

Mailing Address

Medical Cannabis by Shoppers Drug Mart Inc.

6941 Kennedy Road, Unit 100

Mississauga, Ontario

L5T 2R6