Medical Cannabis by Shoppers™ Financial Access Programs

Making medical cannabis more financially accessible for Canadians
You’ve asked for financial support, and we’ve listened. We have designed numerous programs, offers, and services to help ease the burden for our patients, making treatment as accessible as possible.
The Medical Cannabis by Shoppers™ Financial Access Program includes the following:
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Medical Cannabis by Shoppers™ Financial Access Programs
Compassionate Care Program
A 10% discount available any time for customers in a qualifying program or who make an annual income less than $30,000.
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Our Tax Exemption Programs
First Nations Tax Exemption
We support First Nations Tax Exemption.
MoreExcise Tax Coverage
We will cover the excise tax on all medical cannabis orders.
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Promotional Offers
Free shipping on all orders until March 31st 2021
Medical Cannabis by Shoppers is implementing free shipping for a limited time due to the COVID-19.
MoreMonthly Promotional Pricing Events
Every month, we offer promotions on select products and brands.
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Our Seniors Programs
Seniors Program
Seniors always receive 10% off their orders of medical cannabis and medical cannabis accessories. Watch for Seniors Discount Days once a month, where patients over the age of 65 receive 20% (total) off their order.
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Other Services and Programs We Provide
Shoppers Red Poppy Program
We support Veterans through Direct VAC Billing, Veteran Top Ups and by covering one month of medication during the VAC approval.
MoreFree Medical Cannabis Online Consult & 1-on-1 Education
Book a free Medical Cannabis Online Consult with a healthcare provider from our partner HelloMD, or speak with a cannabis-trained pharmacist or advisor by phone.
MoreInsurance Claim Support
We provide online insurance claim submission for select insurance companies.
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Detailed information on our programs
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Medical Cannabis by Shoppers™ Financial Access Programs
Compassionate Care All Year Program
We are revisiting our Compassionate Care Program.
As we work closely with our brand partners, our aim is to make medical cannabis accessible to patients long term.
Considerable increases in costs and ongoing industry challenges have forced us to redefine the program. As of April 25th, we are pausing new applications and adjusting the program for existing patients where the discount will be reduced from 20% to 10%.
We remain committed to providing our patients with excellent medical cannabis products and a wide assortment at an affordable price. At this time, the new 10% discount can be stacked on top of frequent product sales and price drops for added savings. If this change in eligible discount requires patients to adjust their preferred product or format, our Shoppers Cannabis Care advisors are trained to help patients select the best medicine to match their medical needs and budget.
It is through these hard decisions that we will find ways to continue serving you for a long time.
Also, we are working with our brand partners closely and will be providing select products to maintain a 20% discount for Compassionate Care patients. These selections will be announced at a later date.
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Our Tax Exemption Programs
First Nations Tax Exemption
Eligible patients with a tax exemption card may be tax exempt of their purchase of medical cannabis.
Excise Tax Coverage
We continue to cover the excise tax submitted to the government on behalf of all patients.
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Promotional Offers
Free shipping on all order until March 31st 2021
During this time, customers are turning to us more to help, and we’re taking steps to remain an accessible source of medicine. Until March 31st, 2020, we are offering free expedited shipping on all medical cannabis orders. Express and Priority mail through Canada Post is also available at standard rates. Shipping timelines are only estimates provided by Canada Post and cannot be guaranteed. Orders placed after 11am EST will only be processed on the next business day.
Monthly Promotional Pricing Events
Every month, we offer promotions on select products and brands. Follow our social media to find out about the next pricing event.
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Seniors Programs
Seniors Program - NEW
At Medical Cannabis by Shoppers, seniors receive 10% off. Also watch for Seniors Discount Days once a month to receive 20% (total) off your order.
Senior patients - did you know that Shoppers patients can place orders over the phone? Contact the Shoppers cannabis care team toll free at 1-844-633-2627 for assistance.
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Other Services and Programs We Provide:
Shoppers Red Poppy Program
We value our veterans and support them through the Shoppers Red Poppy Program.
We offer:
- Direct Billing to VAC for veterans.
- Good Faith Coverage - While waiting for VAC to confirm coverage, we'll cover up to $8.50/gram at a maximum of 3 grams/day (90g/month) for the first 30 days prior to approval.
- Veteran Top-up - We pay for the difference between VAC reimbursement and the cost of your purchase.
Free Medical Cannabis Online Consult & 1-on-1 Pharmacist-Trained Education
Is Medical Cannabis right for you? Medical Cannabis by Shoppers™ provides free online consults through our trusted partner, HelloMD. You can speak with a healthcare provider online who can help you get your medical cannabis authorization, sometimes in less than a day. It's easy to do and can be completed in a few simple steps. Visit sdm.hellomd.com to get started.
We also provide free 1-on-1 guidance by phone from cannabis-trained advisors and pharmacists in our dedicated Shoppers cannabis care team. Contact the Shoppers cannabis care team toll free at 1-844-633-2627 for help selecting cannabis medication, to review potential drug interactions, dosing guidance and more.
Insurance Claim Support
Did you know that many Canadian companies now offer insurance coverage for medical cannabis through their employee benefits plan?
We provide online insurance claim submission (also known as ‘online adjudication support') for select insurance companies, including Great West Life, Manulife and Johnston group.
You may need authorization from your insurance company prior to purchase in order to be compensated. Depending upon your plan, there may be only a handful of conditions you will be reimbursed for, so it may be helpful to check with your insurance company before your cannabis medical consult. Other plans may cover your medication through a health spending account.
Some companies which may provide coverage for certain conditions include:
- Sun Life Financial
- Desjardins
- Empire Life
- Alberta Blue Cross
- Manitoba Blue Cross
- ClaimSecure
Please contact your insurance company for details around your coverage.
And as always, please contact the Shoppers cannabis care team toll free at 1-844-633-2627 for assistance.